Terms and conditions
These terms apply to using Beyond Conditions. The app asks you to accept them after you sign in, and again if they change in a way that matters; by using the service you accept them too.
1. The provider
- Name: [Company name]
- Registered office: [Address]
- Company registration number: [Number]
- Tax number: [Tax number]
- Email: [email protected]
2. The service
Beyond Conditions is the private digital space of Viki’s holistic mentoring: community rooms, guided practices (meditation, somatic practice, yoga, breathwork), live group events, 1:1 sessions and personal content, in a mobile app.
The service is not medical, psychological or psychotherapeutic care, and does not replace it. If you have a health complaint, see a doctor. In a crisis, call 112 or the Hungarian emotional support line (116-123).
3. Membership
A membership is arranged with Viki. You agree the fee and how to pay with her, and pay by invoice, outside the system; there are no payments in the app.
A membership consists of dated periods. The level of the current period (1, 2 or 3) decides what you can use:
- Level 1: the weekly meditation, short audio, the practice library, the community, the monthly Q&A, the calendar, messages from Viki.
- Level 2: level 1, plus a monthly group call, one 1:1 session a month and the summaries of your sessions.
- Level 3: level 2, plus two 1:1 sessions a month in total and My Path (personal practices and Viki’s notes).
All access continues until the end of the last day of a period, and for [3] more days. After that you still see the content, but only its preview, until a new period starts. If Viki ends a membership early, no grace days follow. We remind you before a period ends.
4. Your account
An account is created by Viki’s invitation. It is personal and may not be transferred or shared. You are responsible for keeping your sign-in details safe; we recommend turning on two-step sign-in.
5. 1:1 sessions
You book 1:1 sessions in the app within your monthly allowance; Viki approves each booking. [Rules for cancelling and missed sessions.]
6. Community rules
The community is a safe space for connecting and sharing. So:
- Treat others with respect; harassment, humiliation and hate have no place here.
- What others share in the community stays in the community: do not save it or pass it on.
- Do not share other people’s personal data or recordings of them without their consent.
- Do not advertise or send unsolicited messages.
There is zero tolerance for objectionable content and abusive members. You can report any message and block any member in the app. Viki removes reported content that breaks these rules within 24 hours, and suspends or ends the access of the member who posted it.
7. Content
The practices, recordings and texts are Viki’s intellectual property. You receive them for personal use during your membership; you may not record, copy or distribute them. You are responsible for what you upload, and agree that it appears in the community.
8. Availability and liability
We aim to keep the service available at all times, but it may pause for maintenance or because of a fault. You do the practices at your own responsibility, listening to your body. Our liability is limited as far as the law allows. [Legal wording.]
9. Ending the contract
You can delete your account at any time in the app (Profile → Delete account). A membership period ends when it expires. [Withdrawal and termination under consumer protection law, Government Decree 45/2014. (II. 26.).]
10. Complaints
Send complaints to the email address above; we answer in writing within 30 days. As a consumer you can also turn to the conciliation board of your place of residence. [Details of the competent conciliation board.]
11. Final provisions
Hungarian law governs these terms. If they change, we tell you in advance in the app or by email. Effective: [date].